a i applications

Intelligent Bots

Are your products and services a bit hard to understand at first / require detailed explanations?
Are you in a business that requires regular client interaction?
Are your Sales / Revenue dependent upon customer engagement and retention?
Do you want to increase efficiency and productivity by automating tedious and repetitive tasks?

If you answered Yes to any of the above questions, then an Intelligent Chatbot needs to be an integral part of your business strategy. Chatbots can be your first point of contact, taking over your standard and routine questions and tasks, letting your staff focus on more meaningful and profitable activities.

At Om-Biz, we can build and help you manage intelligent bots to interact with your customers on a website, app, social media or any other communication platform. The capabilities of an Intelligent bot go beyond merely being a conversational interface. It can be further scaled up to incorporate the following:

  1. Advanced speech and language understanding capabilities to comprehend consumer sentiment and consumer intent, to deliver personalized experiences at various points on the consumer decision journey.
  2. Integration with critical in-house systems like CRM and orchestration of work flows in real time.
  3. Collection and processing of vast amounts of data, using complex algorithms and predictive analytics to ‘self-learn’ and improve accuracy.

IBM Watson Applications

Over the years, our team of software engineers have gained considerable experience in machine learning technologies and cognitive computing, and have worked with various IBM Watson API’s to develop custom applications for businesses. 

After thoroughly researching your business and data streams, we will select the appropriate AI technologies within Watson and develop a cognitive application for your business, using Watson developer cloud services. 

Needless to say, you can be sure that we will get AI to work for your business in the best possible way, paving the path for a host of benefits: viz., better productivity, reduced costs and enhanced customer interactions, to name a few.